Privacy policy

“Personal information” means information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process:

• Contact details — your name, billing and shipping address, phone number and email address.
• Financial information — payment card and account details, transaction details, form of payment and payment confirmation.
• Account information — your username, password, preferences and settings.
• Transaction information — items you view, add to your cart or wishlist, purchase, return, exchange or cancel, and your past transactions.
• Communications with us — anything you include when you contact customer support.
• Device and usage information — your device, browser, network connection, IP address, and how you navigate the Services.

Card details are handled entirely by our payment processors. We never see or store your full card number.

• Directly from you — when you create an account, use the Services, or communicate with us.
• Automatically — from your device when you use the Services, including through cookies and similar technologies.
• From our service providers — when we engage them to enable certain technology or process information on our behalf.
• From our partners or other third parties.

• To provide and improve the Services — to fulfil your orders, process payments, arrange shipping, handle returns and exchanges, manage your account and tailor your experience.
• Marketing and advertising — to send you promotional communications where you have opted in, and to show relevant advertising.
• Security and fraud prevention — to authenticate your account and detect or investigate fraudulent, illegal or unsafe activity.
• Communicating with you — to provide customer support and maintain our relationship with you.
• Legal reasons — to comply with applicable law and respond to lawful requests.

• Couriers, who receive your name, address and phone number in order to deliver your order.
• Payment processors, who handle the transaction and return only a confirmation to us.
• Service providers for hosting, email and analytics, under contract.

We never sell your data to third parties.

We use cookies and similar technologies to keep your cart, remember your preferences, secure your session and understand how the Services are used. You can control cookies through your browser settings, though some features may not work correctly without them.

Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of marketing communications.

To exercise any of these, write to support@dastaar.com.au. Every marketing email also carries a one-click unsubscribe. Order and delivery messages are transactional and are sent regardless.

Questions about this policy, or about the information we hold on you? Email support@dastaar.com.au.